Warranty

Warranty

For any problem about products please email to info@zjeastunion.com

Email needs including below information:

Name of product purchase

Your purchase order

Reasons for return

shutterstock_135171320 [Converted] copy

Once we have received your email, our customer support staff will assist you with the rest of the returning process.

When returning your purchase back to us, we must received all original products include all accessories, manuals, and original undamaged packaging in order to process your return or exhcange request.

The following are excluded from our warranty cover:

  • Products purchased as 2nd hand or used
  • Products purchased from unauthorized retailer and distributor
  • Damage resulted from misuse and abusive action
  • Damage resulted from chemical, fire, radioactive substance, poison, liquid
  • Damage resulted from natural disaster
  • Damage caused to any 3rd party / person / device and beyond