[vc_row][vc_column][vc_single_image image=”2318″ img_size=”full”][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=”3/4″][vc_custom_heading text=”Warranty” use_theme_fonts=”yes”][vc_column_text]For any problem about products please email to info@zjeastunion.com
Email needs including below information:[/vc_column_text][porto_info_box icon=”fas fa-font” icon_size=”24″ icon_border_radius=”500″ title=”Name of product purchase”][/porto_info_box][porto_info_box icon=”fas fa-shopping-cart” icon_size=”24″ icon_border_radius=”500″ title=”Your purchase order”][/porto_info_box][porto_info_box icon=”fas fa-reply” icon_size=”24″ icon_border_radius=”500″ title=”Reasons for return”][/porto_info_box][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”2381″ img_size=”231×207″ label=””][/vc_column_inner][/vc_row_inner][vc_column_text]Once we have received your email, our customer support staff will assist you with the rest of the returning process.
When returning your purchase back to us, we must received all original products include all accessories, manuals, and original undamaged packaging in order to process your return or exhcange request.[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1589156441719{padding-top: 50px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(0,0,0,0.1) !important;*background-color: rgb(0,0,0) !important;border-radius: 10px !important;}”][vc_column][porto_info_box icon_size=”24″ icon_border_radius=”500″ title=”The following are excluded from our warranty cover:” el_class=”warranty-li”]
- Products purchased as 2nd hand or used
- Products purchased from unauthorized retailer and distributor
- Damage resulted from misuse and abusive action
- Damage resulted from chemical, fire, radioactive substance, poison, liquid
- Damage resulted from natural disaster
- Damage caused to any 3rd party / person / device and beyond
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